Turning Tension into Opportunity: Conflict and Feedback (Museum Leadership Labs)

This workshop includes two sessions--April 16 and 30, 2025.

Conflict is a struggle or disagreement between individuals or groups with opposing needs, values, goals, or perspectives. It can arise from miscommunication, competition for resources, personality differences, or conflicting priorities. Conflict is inevitable in any workplace—but in museums, where passion runs deep and priorities often compete, navigating disagreements effectively is essential to maintaining a thriving, mission-driven environment. Conflict can be constructive or destructive, depending on how it is managed. When handled effectively, it can lead to growth, innovation, and stronger relationships. When ignored or mismanaged, it can create tension, reduce productivity, and erode trust.

Designed for museum professionals at all levels, this workshop will equip you with the confidence and tools to foster collaboration, give and receive feedback effectively, and create a healthier, more resilient workplace culture.

Participants will also receive an exclusive collection of resources specifically chosen for museum professionals.